Privacy Policy

Information We Collect

We collect information you provide when requesting services or contacting us: your name, phone number, email address, and street address. This information is submitted voluntarily through our website contact forms.

Our website also automatically collects certain technical information when you visit, including your IP address, browser type, device information, and pages visited. This data is collected through cookies and analytics tools to help us understand how visitors use our site.

We do not collect payment card information through our website. All payment processing occurs in person or through separate, secure payment systems.

How We Use Your Information

We use the information you provide to respond to service requests and provide estimates, schedule and coordinate plumbing services, communicate about upcoming or completed work, and improve our website and user experience.

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist in operating our website, but only to the extent necessary to provide those services.

Cookies and Analytics

Our website uses Google Analytics to analyze traffic patterns and user behavior. This helps us understand which pages are most useful and how visitors find our site. Google Analytics uses cookies to collect anonymous usage data.

We use standard browser cookies to maintain basic site functionality such as form submissions and navigation preferences. We do not use third-party advertising cookies or tracking pixels.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality but will not prevent you from viewing our content.

Third-Party Services

Our website integrates with the following third-party services:

• Google Analytics for website traffic analysis
• Google Maps for embedded maps on service area pages
• WordPress and associated plugins for website functionality

Links to external websites such as our Google Business Profile, Yelp listing, or the California Contractors State License Board are provided for your convenience. These sites operate under their own privacy policies, which we encourage you to review.

Data Security

We use SSL encryption on all pages of our website to protect data transmitted between your browser and our servers. Form submissions are stored securely on our hosting provider's infrastructure with access limited to authorized personnel.

While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, and opt out of any marketing communications.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to non-discrimination for exercising privacy rights. We do not sell personal information as defined by the CCPA.

To exercise any of these rights, contact us using the information below.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your privacy rights, contact us:

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.